Description
Major Duties and Responsibilities

We are hiring for a 7-5 position but will be willing to look at a night shift canidate.

* Ascertains problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; checking vehicle maintenance records; examining service schedules.

* Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions; determining method of payment, cash, CC, or charge accounts.

* Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

* Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.

* Monitor and close RO to cash, charge accounts, warranty and/or third party billing.

* Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.

* Maintains automotive records by recording problems and corrective actions planned.

* Update

* Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

s job knowledge by participating in educational opportunities; reading manufacturers' publications.

* .

Requirements
Licenses or Certifications Required

* Valid Maine driver's license with clean driving record

Benefits
Uniforms, 401K with employer contribution, safety incentive program, short term disability plan, 9 paid holidays, 3 personal days, liberal vacation plan, full medical & dental plan available.

Education
Education

* Must have a minimum of a High School Diploma or GED equivalent

* Vocational or technical training in heavy duty equipment, preferred

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location:

• One location

Work Remotely:

• No

Work Location: In person